Payment Policy

Last updated: November 11, 2026

Orders are charged in Canadian dollars (CAD). The payment methods currently available for your order are displayed at Shopify checkout. Availability may vary based on the checkout, device, and payment provider.

Payment is processed through Shopify's secure checkout and participating payment providers. Sennheiser does not receive or store your complete payment card number. The final checkout page confirms the product total, discounts, applicable taxes, and shipping charges before you submit payment.

If a payment is declined or remains pending, contact your payment provider first and then contact us if you need help with the order.

Contact

Sennheiser
34 Dean Dr
Hay River NT X0E 0R6, Canada
Email: Support@sennheiserlifes.com
Phone: (782) 769-1796